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The latest from FirstCredit
Scripts vs. Real Conversations: Improving Customer Service Solutions
11 August 2025Sticking to the script might keep things neat, but it’s not always the best for your customers. Rigid scripts can...
The Gym Owner’s Guide: Turn Failed Payments into Retained Members
17 July 2025Failed payments are more than just missed revenue—they can quickly snowball into member churn and serious financial...
Customer Service Outsourcing
21 June 2023Our client operates a chain of high-volume health clubs. They saw the amount of time their managers and front desk...
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